Shipping Policy for Sparklegemstonee
Effective Date: January 15, 2025
At Sparklegemstonee, we are committed to ensuring that your jewelry is delivered safely and efficiently. Please review the following details about our shipping process.
1. Shipping Locations
We currently offer shipping to the United States and internationally. For international orders, please be aware that customs duties, taxes, and additional fees may apply, and these are the responsibility of the customer.
2. Shipping Methods
We offer a variety of shipping options for both domestic and international orders:
- Standard Shipping (Domestic and International)
- Expedited Shipping (Domestic)
- Express Shipping (Domestic)
Shipping charges are calculated at checkout based on the delivery address and selected shipping method.
3. Processing Time
All orders are processed within 1-3 business days of receipt. Orders are not processed on weekends or public holidays. During peak seasons, processing times may be slightly longer.
4. Delivery Time
Delivery times depend on your shipping location and the selected shipping method:
- Standard Shipping: Typically takes 5-7 business days for domestic orders.
- Expedited Shipping: Typically takes 2-3 business days for domestic orders.
- Express Shipping: Typically takes 1-2 business days for domestic orders.
- International delivery times vary depending on the destination country and customs procedures.
5. Shipping Costs
Shipping costs are calculated based on the delivery address and the selected shipping method. You will be able to view the shipping cost at checkout before completing your purchase. We may offer free shipping promotions for qualifying orders.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment through the carrier’s website.
7. Shipping Delays
While we strive to meet our estimated delivery times, we are not responsible for delays caused by external factors such as weather conditions, customs delays, or issues with the shipping carrier. If you experience any delays, please contact the shipping carrier directly for more information.
8. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately at contact.sparklegemstonee.com. We will assist you in filing a claim with the carrier and, if necessary, provide a replacement or refund.
9. International Orders
For international orders, please be aware that customs duties, taxes, and additional fees may be applied upon arrival. These charges are the responsibility of the customer and are not included in the shipping cost.
10. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date. Please check this page regularly for any updates.
11. Contact Us
If you have any questions or concerns regarding shipping or your order, please contact us at:
Email: contact.sparklegemstonee.com
Phone: (208) 464-2297
Address: 202 Canal St, Pierce, Idaho (ID), 83546, United States
Thank You for Shopping with Sparklegemstonee
We appreciate your business and are dedicated to ensuring that your order is delivered safely and promptly. If you need further assistance, we are here to help!